Rendezvous Terms of Service

Effective Date: August 16, 2025

Last Updated: August 15, 2026

Welcome to Rendezvous. We’re excited to have you as part of our community. These Terms of Service (“Terms”) form a legally binding agreement between you (“you,” “your,” or “User”) and Rendezvous App LLC. (“Rendezvous,” “we,” “us,” or “our”).

Definitions. For purposes of these Terms: “Services” means the Rendezvous application, website, and related offerings provided by Rendezvous App LLC.; “User Content” means any content submitted by you, including schedules, posts, photos, and messages; “Personal Data” means any information relating to an identified or identifiable individual, as further described in our Privacy Policy.

Rendezvous is designed for aviation professionals to connect, collaborate, and make the most out of their schedules and layovers. By using our app, you gain access to features that allow you to share schedules, verify meetups, chat with friends and colleagues, and post or exchange content within a trusted network. To provide these Services, we collect and process certain information about you, and we rely on secure technologies and trusted partners to deliver functionality smoothly.

These Terms explain your rights and responsibilities when using the Rendezvous application, website, and related services (collectively, the “Services”). They also describe the rules of acceptable use, our data practices, intellectual property rights, and the limits of our liability. Because your trust is essential, we’ve drafted these Terms to be transparent about how Rendezvous works, what you can expect from us, and what we expect from you in return.

By creating an account, downloading the app, or accessing any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility

Because Rendezvous is more than just another app — it’s a professional network designed specifically for aviation crews and those in related fields — we set clear requirements for who can participate. These requirements exist not only for legal reasons, but also to ensure the community remains safe, trustworthy, and relevant for those who rely on it.

• Minimum Age

You must be at least 18 years old, or the age of legal majority in your country of residence, whichever is greater. Rendezvous is not intended for minors, and we do not knowingly collect data from anyone under the minimum required age.

• Professional Community

Rendezvous was built with aviation professionals in mind — pilots, flight attendants, airline staff, and others who work in or around the airline industry. While we do not exclude non-crew members, certain features (such as schedule syncing, flight-related networking, or verification badges) are reserved for verified aviation personnel. You may be asked to provide details such as your airline code, base airport, or aircraft type to confirm eligibility for those features.

• Authority to Enter Agreement

By registering, you represent that you have the legal capacity and authority to enter into these Terms, either as an individual or on behalf of an employer or organization. If you are acting on behalf of a company, airline, or other entity, you confirm that you are authorized to bind that entity to these Terms.

• Compliance with Applicable Laws

You may only use Rendezvous in ways that comply with all relevant laws, regulations, and airline/aviation authority requirements in your jurisdiction. This includes, but is not limited to, labor laws governing your work hours, flight duty time rules, and data protection or privacy laws where you live and work.

Export Controls. You may not use or access the Services if you are located in, or ordinarily resident in, any country subject to U.S. trade sanctions, or if you are a person prohibited from receiving U.S. services under applicable laws.

• Trust & Safety Standards

Rendezvous is built on trust. To preserve the safety of the platform, you are not eligible to use our Services if:

You have previously been suspended or banned from Rendezvous.

Your account was terminated for violation of these Terms or other misconduct.

You attempt to misrepresent your identity, impersonate another professional, or provide fraudulent information.

You are prohibited by law, regulation, or applicable sanctions from using online services or engaging in professional networking.

• Our Right to Enforce Eligibility

Rendezvous reserves the right, at its sole discretion, to deny access, suspend, or permanently terminate any account that does not meet the above requirements. This may include requesting additional verification of your professional details or identity if necessary to maintain the safety and integrity of the community.

By creating an account or using the Services, you affirm that you satisfy all eligibility requirements. If at any point you no longer meet these requirements, you must immediately stop using the Services, and we may disable or remove your account without prior notice.

2. Account Registration

To access and use the Services, you must first create a Rendezvous account. Because Rendezvous is built around professional identity, networking, and schedule synchronization, registration is more than a technical step — it is the foundation of trust within the community.

• Creating an Account

To register, you must provide accurate, current, and complete information during the signup process. This may include your full name, preferred name, email address, phone number, airline code, base airport(s), aircraft types, job designation, and other professional details. We use this information both to personalize your experience and to verify that you belong to the professional aviation community we serve.

• Unique Identifier

Each user is assigned a unique identifier (UUID) that distinguishes your profile within Rendezvous. This identifier is used to link your account with your posts, messages, schedule data, and connections.

• Authentication & Security

You must create login credentials (an email and password) and are responsible for safeguarding them. You may also enable biometric authentication (such as Face ID or Touch ID) for secure access. If your device supports it, biometric templates remain on your device; Rendezvous only stores the authentication results, never the raw biometric data.

You are solely responsible for all activities conducted under your account. If you believe your account has been compromised, you must notify us immediately.

• Verification

Some features of Rendezvous, such as displaying a verification badge or syncing certain professional data, may require additional verification steps. This may include uploading bid award documents, flight schedules, or other proof of employment. By submitting such materials, you authorize us to process them for verification purposes, including through trusted third-party services.

• Accuracy of Information

You agree to maintain accurate and up-to-date information in your account. Providing false, incomplete, or misleading details may result in suspension or termination of your account. For example, misrepresenting your airline affiliation or professional role undermines trust in the community and will not be tolerated.

• Single Account Policy

Each user may only maintain one active account. Creating multiple accounts, whether for the purpose of impersonation, evading restrictions, or manipulating features, is prohibited.

• Account Ownership

Your Rendezvous account is personal to you. You may not sell, rent, transfer, or share access to your account with others. If you are using Rendezvous on behalf of an airline or organization, the account still remains tied to your individual identity

• Right to Refuse Registration

Rendezvous reserves the right to deny account creation or revoke access at its sole discretion, particularly if registration details are incomplete, suspicious, or in violation of our Eligibility standards (Section 1).

By registering for an account, you acknowledge and agree that you are joining a professional network where authenticity, accuracy, and trust are non-negotiable. Your account is both your identity within the platform and your responsibility.

3. Information We Collect and Use

Because Rendezvous is built around professional identity, schedule coordination, and social interaction, we collect and process certain categories of information to provide you with core functionality, improve your experience, and maintain the safety of our community. By creating an account or using the Services, you consent to our collection, storage, and processing of the following types of information:

• Profile & Identity Data

When you register, we collect basic personal and professional details that establish your identity on Rendezvous, including:

• First name, last name, and preferred name.

• Email address (used as your primary login credential and unique identifier).

• Phone number (used for account security and the text-message communications described in Section 3.9).

• User ID (UUID, automatically assigned).

• Employer/airline name, job title, IATA airline code, and base airports.

• Aircraft types you operate and commuter status information.

This information allows us to build your profile, help other users find and connect with you, and verify your professional standing where applicable.

3.2 Flight Schedule Data

To support our schedule-syncing and meetup functionality, you may upload or input flight schedule details, including:

• Flight numbers, departure/arrival airports, dates, and times.

• Pairing numbers, trip IDs, block hours, and Time Away From Base (TAFB).

• Check-in times and related documents (e.g., bid award PDFs or screenshots).

This information enables Rendezvous to match schedules, verify flights, and help you discover overlapping layovers with colleagues and friends.

3.3 Account Settings & Authentication

We collect data about how you configure your account and securely access the Services, including:

• Profile and banner images.

• Privacy level preferences.

• Verification status.

• Account creation timestamps and last-seen activity logs.

• Login credentials, authentication tokens, and (if enabled) biometric authentication results.

Biometric templates (such as Face ID or Touch ID) remain on your device; Rendezvous only receives the “yes/no” authentication result, never the raw biometric data.

3.4 Social & Communication Data

Because Rendezvous includes a professional social layer, we collect and store the following:

• Friend requests, connections, and relationship timestamps.

• Direct messages, group chats, message delivery/read status, and media attachments.

• Memberships in group chats and associated roles.

• Typing indicators, online/offline presence, and notification activity.

This data allows us to deliver chats in real-time, keep track of your social connections, and support collaboration across crews.

3.5 Location & Activity Data

Certain features rely on location data, which we process only when you grant permission through your device:

• Current location (while the app is in use) for meetup verification.

• Location tags attached to posts (city, airport, or coordinates).

• Flight location and route information for validation.

App activity logs, feature usage patterns, and timestamps to help us optimize performance and detect misuse.

3.6 Content & Media

You may also choose to share or upload content, such as:

• Social media–style posts, captions, comments, and likes.

• Photos and videos uploaded to your profile or timeline.

• Tagged users in content you create.

• Documents, including flight schedules and bid awards, along with file metadata.

3.7 How We Use This Information

We use the information described above to:

• Provide, personalize, and improve the Services.

• Sync and verify flight schedules for networking purposes.

• Deliver secure authentication and account management.

• Enable social networking, messaging, and in-person meetup verification.

• Ensure compliance with community standards and safety requirements.

• Communicate with you about service updates, new features, and account issues.

• Comply with legal obligations and enforce these Terms.

We will never sell your personal data to advertisers or unrelated third parties. Data sharing is limited to trusted service providers (see Section 5) and is done strictly for the purposes of delivering the Services.

3.8 Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Services, you acknowledge and agree to the practices described therein.

3.9 Text Message (SMS) Communications

By providing your phone number during registration or in your account settings, you expressly consent to receive text (SMS) messages from Rendezvous limited to security alerts and critical service updates — for example, notice of a security patch, a suspected account compromise, or an urgent service disruption. Message frequency for these communications will be minimal.

Marketing texts by separate opt-in only. Rendezvous also offers optional recurring marketing and community text messages (such as Deal Room offers, feature launches, and event or meetup announcements). We will send these only if you separately and expressly opt in — by checking the marketing-texts box at signup or enabling marketing texts in your Settings. Marketing-text consent is optional, is not a condition of using the Services or of any purchase, and may be withdrawn at any time in Settings or by replying STOP to a marketing message.

Terms applicable to all text messages:

• Message and data rates may apply, depending on your carrier plan.

• You may opt out of text messages at any time by replying STOP to any message; reply HELP for assistance. Replying STOP to a marketing message ends marketing texts, and we will confirm your opt-out with one final message. Opting out does not affect your account or access to the Services; however, you may not receive time-sensitive security notices by text.

• You represent that the phone number you provide is your own, and you agree to update it promptly if it changes and to notify us if you relinquish your number.

• Texts may be delivered via third-party SMS providers acting on our behalf, as described in our Privacy Policy. Carriers are not liable for delayed or undelivered messages.

• Anti-fraud notice: Rendezvous will never place unsolicited phone calls to you and will never ask for your password by phone or text. Treat any such contact as fraudulent and report it to support@gotrendezvous.com.

4. Device Permissions

To deliver core functionality, Rendezvous may request access to certain features of your mobile device. These permissions are optional, but declining them may limit or disable specific features within the app. We will always request your consent before enabling access, and you may adjust these permissions at any time through your device’s system settings.

4.1 Camera Access

Purpose: Capture bid award documents for automatic schedule extraction, upload profile images, and take photos to share within the app.

What We Collect: Images you choose to capture and upload.

Control: You can disable camera access in your device settings, but this may limit your ability to upload documents or personalize your profile.

4.2 Photo Library Access

Purpose: Select existing photos or documents from your device to upload as schedule files, profile pictures, or social content.

What We Collect: Files or images you specifically select for upload.

Control: You can revoke this permission at any time in your device settings.

4.3 Photo Library Add Access

Purpose: Save processed bid award documents (e.g., parsed or formatted versions) back to your photo library for your personal records.

What We Collect: Only the processed files you choose to save.

Control: If disabled, processed files will remain accessible only within the Rendezvous app.

4.4 Location Services

Purpose: Verify in-person meetups with friends, tag posts with locations, and validate flight routes for schedule accuracy.

What We Collect:

• *While in Use:* Current location data when the app is actively running.

• *Always Access (if enabled):* Ongoing location data for continuous meetup verification.

Control: You may choose “While Using the App” or “Always Allow” in your device settings. If denied, location-based features may be unavailable.

4.5 Biometric Authentication

Purpose: Provide secure, password-free login using Face ID, Touch ID, or equivalent biometric systems.

What We Collect: Rendezvous never receives your raw biometric data. Verification remains on-device, and only the authentication result (“yes/no”) is shared with us.

Control: You may disable biometric login at any time and revert to password authentication.

4.6 Background App Refresh

Purpose: Keep your content, chats, and notifications up to date even when the app is not in the foreground.

What We Collect: Limited data refresh requests (e.g., new messages or friend requests).

Control: Disabling this may delay notifications or require manual refresh.

4.7 Push Notifications

Purpose: Alert you to new messages, friend requests, flight overlaps, and other social interactions.

What We Collect: Notification data may include sender name, message preview, or interaction type.

Control: You may opt in or out of push notifications at any time through your device’s notification settings.

5. Third-Party Services & Data Sharing

Rendezvous relies on carefully selected third-party service providers to deliver core functionality. We describe them here by category; a current list of named providers is available on legitimate request at support@gotrendezvous.com. These providers help us operate, secure, and improve the Services, but they do not own your data and may only use it as instructed by us. We do not sell your personal information to advertisers.

By using Rendezvous, you consent to the limited sharing of your data with the following providers:

5.1 Real-Time Messaging Infrastructure

Purpose: A dedicated real-time messaging service enables chat, group chat, presence tracking, and social interactions.

Data Shared: User profiles, chat messages, delivery/read status, and online activity.

Why It Matters: Without this service, secure, real-time chat between users would not be possible.

5.2 Cloud Database & Storage Provider

Purpose: A leading cloud platform acts as our primary backend database and storage provider.

Data Stored: Account details, posts, friend connections, messages, flight documents, and media.

Why It Matters: Provides the reliable, encrypted infrastructure necessary to store and retrieve your data safely.

5.3 Push Notification & App Stability Services

Purpose: Mobile platform services handle push notifications and app stability monitoring.

Data Shared: Device identifiers and notification payloads.

Note: Rendezvous explicitly disables analytics and advertising features of these services — your data is not used for marketing purposes.

Why It Matters: Keeps you updated with flight overlaps, new messages, and friend requests in real time.

5.4 Document-Parsing AI Service

Purpose: An AI document-processing service assists in parsing and extracting text from uploaded flight documents (e.g., bid award PDFs or images).

Data Shared: Only the documents you submit for parsing.

Why It Matters: Automates schedule extraction, saving you time and reducing manual entry errors.

5.5 Flight Data Verification Service

Purpose: An aviation data service verifies flight numbers, routes, and schedules.

Data Shared: Flight details (numbers, dates, airports) necessary for validation.

Why It Matters: Ensures schedule accuracy and provides a reliable source of truth for flight information.

5.6 Data Sharing Principles

We only share information with third parties that:

• Act as our processors: They process data solely to provide services to Rendezvous, under strict contractual obligations.

• Maintain security standards: Providers must follow modern security practices, including encrypted data transmission and storage.

• Respect user rights: Your data is never sold, repurposed for advertising, or disclosed beyond the scope of delivering Rendezvous features.

5.7 Other Sharing Circumstances

We may also disclose information if required by law, regulation, legal process, or government request, or to enforce these Terms and protect the rights, property, or safety of Rendezvous, our users, or the public.

6. Security

Protecting your information is a top priority at Rendezvous. We implement a layered approach to security that combines technical safeguards, secure design practices, and user awareness. While no system can ever be 100% secure, we take reasonable and industry-standard measures to reduce risks and protect your data.

6.1 Local Device Security

Biometric Credentials: If you enable Face ID, Touch ID, or other biometric login, your biometric templates remain securely stored on your device’s Keychain using *kSecAttrAccessibleWhenUnlockedThisDeviceOnly*. Rendezvous never stores or transmits raw biometric data.

Local Preferences: Your privacy settings and app preferences are stored in secure device storage (UserDefaults) and never shared without your consent.

Cached Data: Images and documents cached locally are protected using device-level security to minimize unauthorized access.

6.2 Network & Transmission Security

Encrypted Traffic: All data exchanged between your device and Rendezvous servers is encrypted via HTTPS.

Authentication Tokens: We use JSON Web Tokens (JWTs) to authenticate requests, ensuring that only authorized users and sessions can access data.

Transport Policies: While the app may use NSAllowsArbitraryLoads for certain connections, all sensitive user data is still transmitted securely.

6.3 Server & Database Security

Secure Hosting: All data is stored with our cloud database provider, which uses modern encryption, access controls, and redundancy protocols to protect against unauthorized access and data loss.

User Identifiers: Accounts, messages, and connections are stored using UUIDs, ensuring unique and secure identification across our database.

Access Controls: Only authorized personnel have restricted access to backend systems, monitored under role-based permissions.

6.4 Operational Safeguards

Continuous Monitoring: We monitor for unusual activity patterns to detect potential misuse or suspicious behavior.

Third-Party Standards: Our third-party providers are required to maintain strong security measures that align with modern privacy standards.

Regular Updates: We update our software and infrastructure to patch vulnerabilities and improve protection.

6.5 User Responsibilities

While we work hard to secure your data, you also play a critical role in protecting your account:

• Choose a strong and unique password.

• Keep your device updated and secured with a passcode or biometric lock.

• Do not share your login credentials with others.

• Notify us immediately if you suspect unauthorized access to your account.

6.6 No Absolute Guarantee

Despite our efforts, no system is invulnerable. By using Rendezvous, you acknowledge and accept that data transmission and storage involve inherent risks, and we cannot guarantee absolute protection against unauthorized access, data breaches, or service interruptions.

7. User Responsibilities

Rendezvous is built on professionalism, trust, and respect. To preserve the integrity of the community, you agree to use the Services responsibly and in accordance with the following requirements:

7.1 Accuracy and Authenticity

• You will provide truthful, accurate, and current information when creating or updating your account.

• You will not impersonate another person, misrepresent your airline, or falsify flight schedules, documents, or professional details.

• You are responsible for maintaining the confidentiality of your login credentials and biometric authentication.

7.2 Lawful Use

• You may not use Rendezvous for any unlawful, fraudulent, or prohibited purpose.

• You must comply with all applicable laws, aviation authority regulations, and employer rules when using the Services.

• You may not upload, share, or transmit any content that infringes the intellectual property rights of others.

7.3 Respectful Conduct

• You agree not to harass, abuse, threaten, or discriminate against any other user.

• Hate speech, offensive content, or inappropriate conduct will not be tolerated.

• You may not use Rendezvous to stalk, track, or otherwise compromise the safety of others.

7.4 Proper Use of Features

Messaging & Social Features: You may not use chat, groups, or posts for spamming, advertising unrelated services, or distributing malicious links.

Location Services: You may not falsify location data or misuse location features to mislead or harm others.

Schedule Sharing: You may only upload your own flight documents or schedules, and you agree not to misuse another user’s shared information.

7.5 Security and Integrity

• You will not attempt to bypass or interfere with Rendezvous’ authentication systems, encryption, or security protections.

• You may not use automated bots, scrapers, or reverse-engineering methods to access or extract data from the Services.

• You may not attempt to gain unauthorized access to another user’s account.

7.6 Responsibility for Content

• Any content you upload, post, or transmit (documents, photos, videos, messages) is your responsibility.

• You represent that you have the right to share such content and that it does not violate these Terms or applicable laws.

• Rendezvous does not pre-screen all content but reserves the right to remove or restrict content that violates these Terms.

7.7 Community Enforcement

• If you encounter behavior or content that violates these Terms, you are encouraged to report it to Rendezvous.

• We reserve the right to investigate, suspend, or terminate accounts that violate these responsibilities, without prior notice.

8. Intellectual Property

Rendezvous respects intellectual property rights and expects its users to do the same. This section explains what belongs to us, what belongs to you, and how content may be used within the Services.

8.1 Ownership of the Services

All rights, title, and interest in and to the Rendezvous application, website, software, database architecture, logos, trademarks, service marks, designs, and related intellectual property (collectively, the “Rendezvous IP”) are and will remain the exclusive property of Rendezvous Technologies Inc. and its licensors.

Except as expressly provided in these Terms, you are granted no rights or licenses in or to the Rendezvous IP.

8.2 License to Use the Services

Rendezvous grants you a personal, limited, non-exclusive, non-transferable, and revocable license to access and use the Services in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, reverse engineer, or otherwise exploit any part of the Rendezvous IP without prior written permission.

8.3 User-Generated Content

You retain ownership of any content you upload, post, or transmit through the Services (“User Content”), including photos, videos, flight documents, posts, and messages.

By submitting User Content, you grant Rendezvous a worldwide, royalty-free, sublicensable, and transferable license to host, store, process, reproduce, modify (for formatting purposes), distribute, publish, and display such content solely for the purpose of operating, providing, and improving the Services.

This license ends when you delete your User Content or your account, except where:

• Content has been shared with others who have not deleted it.

• Copies are retained in backup or archival systems for a limited period.

8.4 Restrictions on User Content

You may not upload, post, or share any content that infringes on another person’s copyrights, trademarks, trade secrets, or other intellectual property rights.

You may not post or share content that is unlawful, harmful, defamatory, obscene, or otherwise prohibited under these Terms.

Rendezvous reserves the right to remove, restrict, or block access to User Content that violates these Terms or applicable law.

8.5 Feedback and Suggestions

If you provide feedback, suggestions, or ideas regarding Rendezvous, you acknowledge that such submissions are voluntary and that Rendezvous may use them without obligation to compensate you.

By submitting feedback, you grant Rendezvous a perpetual, irrevocable, royalty-free license to use, modify, and incorporate your suggestions into our Services.

8.6 Indemnification

You agree to indemnify, defend, and hold harmless Rendezvous, its affiliates, officers, directors, employees, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any rights of another, including intellectual property or privacy rights.

8.7 Copyright Complaints

Rendezvous respects intellectual property rights. If you believe content on the Services infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) to admin@gotrendezvous.com. Upon receipt of a valid notice, we will remove or disable access to the allegedly infringing content.

9. Termination

While we hope every user has a lasting and positive experience with Rendezvous, there may be circumstances where accounts must be suspended or permanently closed. This section explains when and how termination may occur.

9.1 Your Right to Terminate

You may close your Rendezvous account at any time through the in-app account settings or by contacting us directly.

When you delete your account:

• Your profile will no longer be visible to other users.

• Your personal content (posts, photos, schedule documents) will be deleted or de-identified from our active systems, except as noted in Section 10 (Data Retention).

• Content already shared with others (e.g., messages, group chats, or posts where you were tagged) may remain visible to those users.

9.2 Our Right to Suspend or Terminate

Rendezvous may suspend or terminate your account, without prior notice, if we determine in our sole discretion that you have:

• Violated these Terms or any community standards.

• Provided false or misleading account information.

• Misused the Services (e.g., impersonation, harassment, spamming, misuse of location/schedule data).

• Engaged in activity that is fraudulent, unlawful, or harmful to other users, Rendezvous, or its partners.

• Compromised the security or integrity of the Services.

9.3 Immediate Termination

We reserve the right to immediately suspend or terminate your account if we believe such action is necessary to:

• Protect the safety or security of other users.

• Comply with applicable law or legal orders.

• Prevent harm to Rendezvous’ systems or reputation.

9.4 Consequences of Termination

• Upon termination, you lose all access to the Services, including your profile, social connections, and content.

• Any rights and licenses granted to you under these Terms will end immediately.

• Any provisions of these Terms which, by their nature, should survive termination (including, without limitation, indemnities, limitations of liability, arbitration, intellectual property, and governing law) shall survive termination of your account or these Terms.

9.5 Appeals and Reinstatement

• If you believe your account was terminated in error, you may contact Rendezvous Support to request a review.

• Reinstatement is at Rendezvous’ sole discretion and may be subject to additional verification requirements.

10. Data Retention

Rendezvous retains certain information for as long as it is necessary to provide the Services, meet legal obligations, and maintain the safety and integrity of the platform. This section explains what data we keep, for how long, and why.

10.1 General Principles

• We keep your data only for as long as needed to operate the Services, resolve disputes, enforce our agreements, and comply with legal or regulatory requirements.

• Once data is no longer required for these purposes, it will be securely deleted, anonymized, or archived.

• Some data may persist in backup systems for a limited time after deletion, but it will not be actively used.

10.2 Categories of Retained Data

Account Information

• Core profile data (name, email, UUID, professional details) is retained for as long as your account is active.

• If you delete your account, this information is removed or anonymized within a reasonable period, except where retention is required by law.

• Social & Communication Data

• Chat messages, group conversations, and friend connections are retained while your account is active.

• If you close your account, your messages may still remain visible to the recipients who participated in those conversations.

• Flight Schedules & Documents

• Uploaded bid awards, schedules, and related documents are retained until you delete them or close your account.

• Metadata (such as upload date and file size) may persist for operational or auditing purposes.

• Activity Logs & Usage Data

• Logs of logins, device sessions, location verifications, and app interactions may be retained for security and fraud-prevention purposes.

• These records are typically retained for a limited period (e.g., 12–24 months) before being archived or deleted.

• Legal & Compliance Records

• Certain information may be retained beyond account closure if required by applicable laws, regulations, or to comply with law enforcement requests.

10.3 User-Generated Content

• Posts, comments, and media that you create may remain visible to others if they have been shared, reposted, or stored by other users, even after you delete your account.

• Rendezvous cannot control data that others have copied, shared, or stored outside of the Services.

10.4 Backup & Archival Copies

• Deleted information may remain in system backups for a limited retention cycle, after which it will be securely overwritten.

• These backups are maintained for disaster recovery and business continuity purposes only.

10.5 Requests for Deletion

• You may request deletion of your data at any time by contacting us directly.

• We will honor valid deletion requests unless retention is necessary for legal, regulatory, or security reasons.

11. Fees and Payments

Certain features of the Services may require payment. All fees are due at the time of purchase and are non-refundable unless otherwise required by law. Rendezvous reserves the right to change its pricing at any time with reasonable notice.

12. Disclaimers

Rendezvous provides a professional networking and schedule-coordination platform for aviation personnel and related users. While we work hard to deliver reliable and useful Services, there are important limitations you should understand.

12.1 “As Is” Basis

• The Services are provided “as is” and “as available,” without any warranties of any kind, whether express, implied, or statutory.

• This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

12.2 No Guarantee of Accuracy

• Rendezvous depends on information provided by users, airlines, flight data APIs, and third-party services.

• We do not guarantee the accuracy, completeness, reliability, or timeliness of any schedules, flight information, or user-generated content available through the Services.

• You should not rely on Rendezvous as your sole source for critical flight, scheduling, or employment information.

12.3 Service Availability

• We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or harmful code.

• From time to time, the Services may be unavailable due to maintenance, upgrades, or technical issues.

12.4 User Conduct and Content

• Rendezvous is not responsible for the actions, statements, or content of its users.

• We do not control or verify every post, message, or document shared through the Services. You are solely responsible for your interactions with other users.

12.5 No Professional Advice

• Information shared through Rendezvous, whether by us or other users, is not intended as legal, financial, medical, or professional advice.

• Always seek appropriate guidance from qualified professionals before relying on information that may affect your career, health, or safety.

12.6 Third-Party Services

• Rendezvous integrates with external services (e.g., messaging, database, document-parsing, flight-data, and notification providers).

• We are not responsible for the availability, security, or accuracy of these third-party services, and your use of them is at your own risk.

12.7 Not for Flight Operations

The Services are intended for networking and schedule coordination only and must not be relied upon as a substitute for official airline, regulatory, or operational scheduling systems.

13. Limitation of Liability

To the fullest extent permitted by law, Rendezvous and its affiliates, officers, directors, employees, licensors, and service providers (collectively, the “Rendezvous Parties”) shall not be liable for any damages, losses, or liabilities arising out of or related to your use of the Services.

13.1 Types of Excluded Damages

Without limiting the generality of the foregoing, Rendezvous Parties are not liable for:

• Indirect or Consequential Losses – including lost profits, lost business opportunities, loss of goodwill, or reputational damage.

• Data Loss or Corruption – including deletion of messages, schedule documents, or user-generated content.

• Service Interruptions – including downtime, delays, failures in message delivery, or inaccurate flight/schedule data.

• User Conduct – including actions, statements, or content posted by other users.

• Third-Party Services – including issues caused by integrations with our messaging, database, notification, document-parsing, flight-data, or other external service providers.

13.2 Maximum Liability Cap

In no event shall the total liability of Rendezvous Parties exceed the greater of:

• One Hundred U.S. Dollars (USD $100); or

• The amount you paid to Rendezvous (if any) in the twelve (12) months preceding the event giving rise to the claim.

13.3 Allocation of Risk

You acknowledge and agree that the limitations above are an essential basis of the bargain between you and Rendezvous, and they apply whether the alleged liability arises from contract, negligence, tort, statute, or any other legal theory.

13.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, Rendezvous Parties’ liability will be limited to the maximum extent permitted by law.

14. Governing Law

These Terms, and any dispute, claim, or controversy arising out of or relating to them or your use of the Services (collectively, “Disputes”), shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws principles.

14.1 Jurisdiction and Venue

You agree that any legal action or proceeding relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Wyoming.

You consent to the personal jurisdiction of such courts and waive any objections to jurisdiction, venue, or forum on the grounds of inconvenience.

14.2 International Users

Rendezvous is accessible worldwide, but our operations are based in the United States.

By using the Services, you acknowledge that your information will be transferred to and processed in the United States, subject to U.S. law and these Terms.

If you access the Services from outside the United States, you are responsible for compliance with your local laws, and you use the Services at your own risk.

14.3 Conflict with Mandatory Laws

If you are a resident of a jurisdiction that grants you specific legal protections (e.g., consumer protection rights) that conflict with this section, those protections will remain in force to the extent required by law.

14.4 Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You and Rendezvous agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator shall have exclusive authority to resolve all disputes, including any dispute regarding the enforceability of this arbitration provision. Judgment on the award may be entered in any court of competent jurisdiction.

15. Changes to These Terms

Rendezvous may update or modify these Terms from time to time to reflect changes in our Services, business practices, or applicable laws and regulations.

15.1 Right to Modify

• We reserve the right to change, amend, or replace any part of these Terms at our sole discretion.

• Updates may occur for reasons including (but not limited to): new features, changes in data practices, compliance with legal requirements, or improvements in security and user experience.

15.2 Notice of Changes

• When material changes are made, we will provide notice by:

• Posting the updated Terms within the Rendezvous app and on our website; and/or

• Sending you a notification via email or in-app message.

• The “Last Updated” date at the top of these Terms will always reflect the most recent version.

15.3 Effective Date

• Unless otherwise stated, changes become effective immediately upon posting.

• Continued use of the Services after the updated Terms are posted constitutes your acceptance of those changes.

15.4 Your Responsibility

• It is your responsibility to review the Terms periodically to stay informed about your rights and obligations.

• If you do not agree to the revised Terms, you must stop using the Services and may close your account at any time.

15.5 Modification of Services

Rendezvous reserves the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. Where feasible, we will provide notice of material changes, but we are not liable for any modification, suspension, or discontinuation of the Services.

16. Force Majeure

Rendezvous shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, labor disputes, Internet or telecommunications failures, service provider outages, or other events of force majeure.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Rendezvous regarding the Services and supersede all prior or contemporaneous agreements, whether written or oral, relating to their subject matter.

19. Contact Information

If you have questions about these Terms, your account, or the Services, you may contact us using the details below:

Rendezvous App LLC

Registered in Wyoming, United States

Email: admin@gotrendezvous.com

Support: support@gotrendezvous.com

Mailing Address:

Rendezvous App LLC

13009 S Parker Rd, #371

Parker, 80134

We will make reasonable efforts to respond to inquiries in a timely manner. Please note that for security and privacy reasons, we may need to verify your identity before fulfilling certain requests (e.g., account deletion, data access, or sensitive changes).